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About Avaya
Formerly the Business Communications unit of Lucent Technologies (a spin-off of AT&T), Avaya Inc. has now established itself as one of the world’s leading provider of communication systems and software for business enterprises, government agencies and other organizations. Avaya Inc offers voice, converged voice and data, customer relationship management, messaging, multi-service networking and structured cabling products and services through its Global Communications Solutions and Avaya Global Services group.
Avaya’s services and solutions offer reliability, functionality and versatility for its vast product range in the field of internet protocol (IP), telephony systems appliances (telephone sets, multi-media contact center infrastructure and applications in support of customer relationship management) and unified communications applications (voice and multi-media messaging, and traditional voice communication systems). Their multi-service networking products compliment network infrastructure which carry voice, video and data traffic over a wide array of protocols. Due to their renowned expertise in handling large enterprises and communication needs, Avaya was appointed as the official “Converged Communication Provider” for the 2006 FIFA World Cup
A significant part of the existing Avaya product range and clientele can be traced to its AT&T roots where it once formed the nucleus of the AT&T Network Systems. The corporation presently employs 20,000 professionals, almost half of whom are based outside the Unites States.
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