Advice General Info Q&A Reviews Telecom News  
    
Siemens Gigaset S685 IP – Hybrid Offers the Best of Both Worlds
                                                                               

Siemens recently introduced the Gigaset S685 IP, a nice compliment to its rapidly growing lineup of hybrid handsets for IP telephony. Not only is this cordless phone packed with great features, it also provides superior sound quality with the aid of HDSP (High Definition Sound Performance). This technology produces the human voice in a more natural tone, making it sound is if the person on the other end is right beside you.

Equipped with an easy to use Bluetooth interface, the Gigaset S685 IP can be connected with any commercial brand of Bluetooth headsets. This compatibility enables syncing with a range of devices including mobile phones, PDAs and even PCs. By downloading the free QuickSync from the Gigaset website, you can transfer contacts from the Outlook email client or photos to use for the caller ID function.

Easy Network Communications

While the Gigaset S685 IP connects seamlessly to a computer, it doesn’t need one to perform. Its hybrid nature enables calls over a fixed network or the internet with VoIP. You can easily switch between network connections with the simple push of a button. The multi-line function allows you to create up to six IP accounts. The Gigaset S685 IP also supports multiple users, allowing simultaneous calls to be made over two IP lines and a single analog line. After using the handset for the first time, you are automatically registered with free services from Gigaset.net, granting access to network communications via phone or online chat.

Boasting a 128 x 160 pixel multi-colour display, the Gigaset S685 IP offers brilliant images that rival some of the best digital cameras. This is really highlighted when personalizing your phone with an array of wallpaper designs. Taking its network capability one step further, the Gigaset S685 IP can subscribe to your favorite RSS feeds on the web and also access millions of phone numbers throughout the world. This is all made possible by Siemens’ partnerships with carriers in countries such as Germany, the Netherlands, Denmark and Norway.

Energy-efficient Communications with ECO DECT

Cutting-edge technology in ECO DECT makes the Gigaset S685 IP very environmentally sound. The integration of switched-mode power sources reduces energy consumption up to 60% when compared to other headsets. Switch the headset into ECO mode and transmission power is trimmed by up to 80%. When resting in the base station, transmission power is reduced almost entirely.

Simple Convenience

All Gigaset cordless phones are designed with convenience in mind and the S685 IP is no different. The hands-free function makes for easy communications while the built-in answering machine allows you to keep up with important messages. With the ability to store up 30 minutes in recorded messages and remote access, this phenomenal hybrid assures that you’ll never miss another call.



1



  comments
8 October 2008 | 12:11
john
said

Hello, will the gigaset s685ip work with my BT Hub? the hub has 2 spare ethernet ports and I currently use BT Broadband talk.
Advice appreciated,
John

8 October 2008 | 12:50
sam
said

Hi John, i recently bought an S685 IP and i also have the bt home hub. I just plugged it into one of the spare ethernet ports and off i went. Works quite well although i haven’t used it fully yet. I need a spare weekend :)

8 October 2008 | 13:14
john
said

Thanks for reply sam, some people have told me that the S685IP will not work with the BT Hub if it does work it means i can do away with my seperate BT Talk phone and answerphone I will look to buy one i think.
regards,
John

26 October 2008 | 19:16
AlexE
said

Hi,

Can you use this handset with Skype or just with the Siemens IP phone network?

rgds/alex

26 October 2008 | 21:22
sam
said

Hey Alex, you cant use with skype. It works with various VOIP providers like vonage or even the BT one. Its pretty nifty. Of course you can use it as a normal home phone too. Hope that helps.

15 December 2008 | 12:50
Robert
said

As I have contacts on several different VoIP systems (TescoPhone and Windows Live Messenger) will the S685IP work on these different systems or will separate handsets be required for each system?
Cheers, Robert

14 February 2009 | 16:28
Chris
said

I have just had a fiddle with the settings of the S685 IP and it works perfectly with BT Broadband Talk. No more home hub. The speech quality is second to none on both the landline and through VOIP. If anyone needs some settings guidance.. request through this blog and I will post it.

17 February 2009 | 12:13
john
said

Chris, could you please e-mail me the settings you have made for the bt broadband talk service using the S685 in ordwer to do away with the hub. many thanks

18 February 2009 | 18:56
Mathan
said

Functionality of this phone is very versatile and impressive. Connectivity to gigaset.net was troublefree, but another sip gateway setup was a little difficult. I am going to configure yahoo messenger service. I think it is only for text chatting and voice chatting is not possible. a mute button is missing (not even a soft key). a big D’oh.

19 February 2009 | 19:14
Chris
said

John, herein should be your solution…

Log onto http://www.bt.com/bbv and enter your internet phone number and password.
Select configure hub/router (step one).
When the configure screen appears, right-click on the red configure button and select – open link in new window.
The http address at the top of the new screen contains your setup data.
Left-click on it ONCE, then immediately right-click and select copy.
Open a text editor, ie., Notepad, and paste your data into it.
Find all the & signs, and split the long data line up at each point, just before the & sign.
ie.,

http://www.api.home/voipsetup.api
?SIPTransportProtocol=UDP
&SIPTransportPort=5060
&SIPRegistrarAddress=btsip.bt.com
&SIPRegistrarPort=5060
&SIPOutboundProxyAddress=sip.btsip.bt.net (this one could be different)
&SIPOutboundProxyPort=5060
&SIPProxyAddress=btsip.bt.com
&SIPProxyPort=5060
&SIPPhoneNumber1=441234123456 (this is your no.)
&SIPCallerName1=
&SIPUsername1=[email protected]
&SIPPassword1=*************** (don’t cut and paste! type it in exactly)
&SIPPhoneNumber2=
&SIPCallerName2=
&SIPUsername2=
&SIPPassword2=
&SIPHashB=
&SIPHashC=
&SIPHashD=
&SIPHash=

This is the stuff you need to load up your S685IP, although the some of the descriptors are not a like-for-like match.

———————————————————–
GIGASET S685IP Telephony provider 1 – edit

Personal Provider Data
Authentication Name: [email protected]
Authentication password: *************** (password from above)
Username: 01234123456
Display name: 01234123456

Advanced Settings

General Provider Data
Domain: btsip.bt.com
Proxy server address: btsip.bt.com
Proxy server port: 5060
Registrar server: btsip.bt.com
Registrar server port: 5060
Registration refresh time: sec
Network
STUN enabled: No
STUN server:
STUN port:
STUN refresh time: sec
NAT refresh time: sec
Outbound proxy mode: Always
Outbound proxy: sip.btsip.bt.net (this one is .net)
Outbound proxy port: 5060

Heres hoping…..

25 February 2009 | 06:58
Howsie
said

Chris,

Is will this work if I don’t have a BT Hub? I’ve a Linksys WAG325N in it’s place and a Siemens C475IP and I’m struggling to get anywhere with BT Talk.

I’ve very new to the whole VoIP scene…

26 February 2009 | 09:34
Chris
said

Howsie,
It should work if you don’t have a BT Home Hub using the guidance suggested. I have a S685IP system and a Linksys WAG300N. It works ok. There are a couple of lumps in the operation but these are down to BT. The landline side is fine, as you would expect but the VoIP calling system is somewhat variable. Nothing wrong with the S685IP I hasten to add. It’s the BT end that causes trouble. I can only manage 0.5Mb broadband speed at my location and even that depends on the level of internet traffic into the village, so at certain times of the day my VoIP phone calls are randomly cut-off due to the poor BT supply. It’s the actually worse with the BT HomeHub and the BT internet phone they supplied spent most of it’s time with the “searching for hub” message on it’s screen ….which is why I bought the Siemens S685IP system.

26 February 2009 | 18:38
Howsie
said

Chris,

Where do I put all this then? Is this BT HH specific?

http://www.api.home/voipsetup.api
?SIPTransportProtocol=UDP
&SIPTransportPort=5060
&SIPRegistrarAddress=btsip.bt.com
&SIPRegistrarPort=5060
&SIPOutboundProxyAddress=sip.btsip.bt.net (this one could be different)
&SIPOutboundProxyPort=5060
&SIPProxyAddress=btsip.bt.com
&SIPProxyPort=5060
&SIPPhoneNumber1=441234123456 (this is your no.)
&SIPCallerName1=
&SIPUsername1=[email protected]
&SIPPassword1=*************** (don’t cut and paste! type it in exactly)
&SIPPhoneNumber2=
&SIPCallerName2=
&SIPUsername2=
&SIPPassword2=
&SIPHashB=
&SIPHashC=
&SIPHashD=
&SIPHash=

26 February 2009 | 23:40
Chris
said

Howsie,
It goes in the little black box that came with the phone.
You call it up through your pc browser with…. and I’m guessing here… 192.168.1.2. Check with your own instructions. Just follow the instructions that came with your phone, probably as a pdf file on the CD.
If all the instructions seem a little mystical, I suggest you speak to someone you know who can setup routers and home networks and let them put it in for you. Don’t forget, it’s not the data I gave as an example that you enter. It’s your own data obtained in the manner mentioned in the previous posting.
Good luck.

5 March 2009 | 20:20
Howsie
said

It would seem that the C475IP doesn’t allow me to enter these configuration settings. Damn.

1 July 2009 | 21:07
Carlos
said

Chris,

Thank you very much for taking the time to post the detailed procedure. I have followed it and in the first instance it appears to be working as in the Telephony > Connections tab under the IP1 Provider I get under the status column the REGISTERED acknowledgement. But, when I try to make a call I get a recorded voice that states that if I want to use the line for making calls I need to call BT at 0800 800 150 using another line.

I know that BT Broadband Talk is enabled as I already have a working phone connected to the BT Home Hub and it can make and receive calls.

Any idea or suggestion what my problem might be?

Thanks!

6 September 2009 | 20:24
MrS
said

Carlos I have the same problem!
Did you solve it?
Any info would be good.
Thanks

12 October 2009 | 20:05
Carlos
said

MrS, no luck after trying all the tricks that I can think of. I can get it to work for a few hours but then I get the recorded message again and need to reset both the Gigaset base station and the BT ADSL modem/router. This is very frustrating an unreliable as people that call the number get a calling tone but the phone does not even ring. By the way, if I use the BT phone that came with the hub it works a lot better but not even close to a 100%.

I have contacted Siemens Technical Support and received the following the message that which did not do much for me.

Quote:

Thank you for your e-mail. We are glad to be of assistance.

Regarding your query we would like to inform you that the Gigaset S685 IP should have no problem working with any VOIP operator who provides all the information necesary in order to register the phone with the VOIP account. If there is any information missing from the configuration page of the phone please contact your VOIP operator to have it released. If all the data is there and the phone is not working properly you might also consider setting up some port forwarding rules or putting the phone in DMZ mode (exposed host) in order to ensure that the data arrives correctly at the destination. Please note that in order to be able to set up the port forwarding rules in your router for the phone the IP address isued for the phone needs to be static (ensure that the phone gets always the same IP address). The default ports used by our phone for communications are 5060 for SIP and from 5004 to 5020 for RTP.

For any query or consultation, please do not hesitate to contact us on the number indicated below or via e-mail from the web page below.

We hope to have answered your query and to have been helpful with the information above.

Have a great day and thank you for choosing Gigaset products.

With kind regards,

Technical Support for Siemens Gigaset Products

Unquote

9 August 2010 | 11:18
Jo
said

I’m new to VOIP and was recommended this system and bought SIEMENS GIGASET S685 IP ECO DECT PHONE S685IP as best reviewed – but now I’m a bit stuck. Will it work with our Macs?

BT have installed broadband line for VOIP today and I need to get started. What do I do first? Do I plug this into the BT socket or should there be a hub or router? They haven’t installed one.

Jo

14 August 2010 | 16:41
chris
said

Jo,
Sounds like you have a bit of a learning curve with this one. Did your plone come with a “black box” with a button on the front? You need this bit for it to work as you have indicated. If this is the case, the phone line plugs into the BT HomeHub2 unit. The “black box” connects to the BT HomeHub2 via a ethernet network cable, one end to the black box and the onther end into one of the four net sockets at the rear of the BT HomeHub2. You can now “talk” to the black box with any computer that has a internet browser, say.. Firefox or the like. Siemens black box would only work properly at one time with Windows Internet Explorer but later updates seem to work ok with Firefox. If you use any other browser…. it’s a suck-it-and-see job. Once you establish a link between your browser and the black box, follow the instructions from an earlier post above and load in the info. Please note, the phone number you enter is your NEW internet number…. not the landline number. It WILL work with the landline number but it’s a bit slow and the landline crackles a lot, so you have to keep resetting the BT HomeHub2. Sadly, by all accounts the BT bit of the system is not very happy with the Siemens VOIP… or anyone elses, for that matter, so the system you set up will drop-out on occasions and you will have to redial. Ohh… one other thing… once you have the system set up, RoboWoman will keep telling you the line can only be used for emergencies. She’s joking, of course but you need to switch the BT HomeHub2 off for an hour or so, then switch it on again and hey presto… it should work. No guarantees given with the above info. Geting it to work with BT is a bit of trial and error.
Good luck.

27 August 2010 | 22:19
Chris
said

Any luck, Jo?
How did your installation work out..?
Kindest….
Chris

12 September 2010 | 22:43
JonnieB
said

Hi Chris
You are a bit of a wizard! I have now got my 685IP registered but however I am getting “ROBOWOMAN” from BT telling me I cannot make calls from this phone. Any ideas?

Kind regards

Jonnie

26 October 2010 | 12:12
Eddie
said

Hi Chris thanks for your info I am going to try setting up the S683 IP with the BT home hub I will let you know how I get on

26 October 2010 | 15:16
Eddie
said

All set up but getting RoboWoman unplugged hub for an hour and still getting her!

21 December 2010 | 16:20
Flash
said

Finally got the broadband talk to activate on my home hub. The secret appeared to be to hit the “configure” button RIGHT after the hub rebooted. I mean RIGHT after. So the phone light on my hub is now lit and I can make calls from my BT hub phone.

I followed Chris’ instructions for configuring the gigaset, and managed to get it to register. The problem that I’m having now is the female voice telling me i can only make emergency calls if I try to use a gigaset handset to dial out over VOIP. I have restarted the gigset hub – no difference. I have restarted the BT hub – no difference.

Chris – were you serious about turning off the BT Hub for a whole hour??? If so then should the gigaset hub be switched on or off during this time?

Anyone got any other ideas?

21 December 2010 | 19:37
Flash
said

The problem is due to the way BT have setup their equipment, no doubt intentional to stop people from using other VOIP systems of broadband voice.

It’s possible to get around it by entering the IP number of the outgoing proxy server instead of it’s name.

To do this connect to the Siemens S685IP hub using your browser, then goto:

Settings->Telephony->Connections

And edit the BT Broadband Talk settings. Then click on the “Show Advanced Settings” button and scroll down to “outgoing proxy server”. In this box enter one of the following numbers in place of “sip.btsip.bt.net”:

62.239.169.144
62.239.169.152
62.239.169.168
62.239.169.172
62.239.169.176
62.239.169.180
62.239.169.196
62.239.169.204
62.239.169.208
62.239.169.212
62.239.169.228
62.239.169.232
62.239.169.236
62.239.169.240
62.239.169.132
62.239.169.140

For example instead of sip.btsip.bt.net you might enter 62.239.169.140

Now be warned that the BT service is flakey and it might take a while to register properly. After it registers robowoman might still kick in from time to time, and the calls might still drop out from time to time.

5 January 2011 | 12:31
Ian
said

Hi
I’ve bought the C475 IP and am trying to configure BT BBT through my HomeHub 2. I believe I’ve followed all the instructions here to the letter but am still getting the BT recorded message.
I have BBT working fine on the BT provided hub phone, but wanted to access both my fixed line (working fine on the C475 IP handsets) and the VOIP line from all handsets in the house.
What is interesting, is that in the 475 web interface, when I click “Set” on the BT Broadband settings I input, initially when I see the Telephony Connections screen return, it returns status “Registration Failed” then if I refresh the scree, I get status returned as “Registered” but still the BT female voice telling me that I can’t use the line for voice calls.
I’m just about at the point of giving up and feel like I’ve bought nothing more than a DECT phone with the ability to upload my address book via VCards.
Help and encouragement to persevere appreciated :)

12 March 2011 | 19:40
John
said

Has anyone managed to make this device work with Vonage’s UK network?

15 May 2011 | 09:36
Eddie
said

I agree with Ian I feel I have bought an expensive Siemens S685IP and I cant use it with my BT setup I am now using my old DECT phones for my BT hub. So now use two seprate phones I hoped to use both lines on the one phone.

11 June 2011 | 09:25
Ian
said

Still no joy getting BT BBT to work with my C475 IP handset, but one of the handsets has failed this week, completely refuses to charge (yes I’ve replaced the batteries) so is being returned. Personally, not impressed with these handsets, really fail to live up to expectations for me.

  share your opinion
Name:
Email:


Comment: