I have hearing problems and therefore I need a telephone with exceptional clarity and volume. I currently have a B.T dect with digital clarity which I find quite good. In April, I bought from you, a Panasonic Digital Cordless Triple Pack which, quite frankly, I have found to be very disappointing indeed – I wonder which phone you would actually recommend for someone in my position.
Hello to you both and thank you for your questions.
Unfortunately, there are limited options at present for those with hearing problems. However, please see the below suggestion.
Panasonic 7180 cordless phone
This has received excellent customer reviews and use a new bone conduction technology to ensure that you always hear the caller clearly. It also has large buttons, a big display and an answering machine.
If we can help further, please do come back. We would love to hear what you think.
Shared addressbook is such a MAJOR feature of DECT that it’s a shame many phones don’t have it. The ones that do have it (e.g. some Panasonic, BT or Philips ranges) do not advertise it very readily. I can’t understand why it should be so difficult to find out what phones DO have shared addressbook, but IT IS – frustratingly.
Hi John, don’t you think that shared addressbooks have advantages and disadvantages? We are a family of 4 and each one of us has their own addressbook on their phone. That way the addressbook stays smaller in size and your contacts are much easier to find. And yes, we have 2 more handsets, where we have all numbers stored, just in case.
hi, daniel. i agree – there are some disadvantages to shared addressbook. and that is why it should be optional to use it. the great advantage, however, is that you don’t have to go round every phone manually inputting every number, every time you get a new one. and i still think, all the same, that with it being such a major feature it should be more clearly advertised. the only way i found out that philips and panasonic have shared addressbook is by going to their site, downloading the manual and scrutinising it with a magnifying glass. thanks for your comments!
John, you’re right. A shared phonebook is an important feature that unfortunately few manufacturers have this one their phones and even at that, they dont readily make this information available.
The more common feature is the ability to copy the address book from one handset to all otherrs by the press of a few buttons. Its not quite the same as a shared address book but I guess it makes life a little easier than having to put them in manually into every phone. If there are any phones in particular you’re looking to purchase and would like to know if they have a shared address book, post the model names here and we’ll do the research for you. I hope that helps.
I see that Argos has some very good offers until 16 Jan, Binatone brand eg.triple set for 29 pounds (half-price)
they also have Wharfedale brand a bit dearer – how British does that sound!!!
Is there anything we should know about BinatoneG11 or Veva 1210 bearing in mind the adage that you get what you pay for?
Does anyone think that 10 quids worth of replacement product cover for 3 years is a good idea?
husband has a garage business over a large area eg. spares, bodyshop , and mechanical, so he walks between them all day . he also is a hands on person so the phone needs to be very duarable ie. dropped,left outside ,and generally abused . i have a bt elements phone at home and it seems ok ,ive just ordered a twin set from yourselves ,am i making the right decision
Val, I see that you are contemplating buying a Binatone Phone or another of the cheap range argos is offering. From my experience (Binatone), it is money thrown out of the window. The phones were completely useless, the sound was extremely bad, the functionality awful and after just 5 months the phone stopped working. I am now looking on this site for a proper phone and having read the blog and the reviews on the shopping site, I think I will just go for the Siemens S685, which is Which recommended. I will let you know how i will get on with that one. Daniel
Yet another complaint to add to the list. iDECT v2i single hanset.less than 1 year old (no receipt off course). Moved from its position for decorating. Now the hanset is receiving no signal from the base unit. All lines, power etc ok. other phones in the house (not iDECT ) are fine. The answer machine part still answers callers but there is no dialling tone or any thing on the appropriate hand set. Complete waste of money.
I have just had a fiddle with the settings of the S685 IP and it works perfectly with BT Broadband Talk. No more home hub. The speech quality is second to none on both the landline and through VOIP. If anyone needs some settings guidance.. request through this blog and I will post it.
Functionality of this phone is very versatile and impressive. Connectivity to gigaset.net was troublefree, but another sip gateway setup was a little difficult. I am going to configure yahoo messenger service. I think it is only for text chatting and voice chatting is not possible. a mute button is missing (not even a soft key). a big D’oh.
John, herein should be your solution…
Log onto http://www.bt.com/bbv and enter your internet phone number and password.
Select configure hub/router (step one).
When the configure screen appears, right-click on the red configure button and select – open link in new window.
The http address at the top of the new screen contains your setup data.
Left-click on it ONCE, then immediately right-click and select copy.
Open a text editor, ie., Notepad, and paste your data into it.
Find all the & signs, and split the long data line up at each point, just before the & sign.
&SIPOutboundProxyAddress=sip.btsip.bt.net (this one could be different)
&SIPPhoneNumber1=441234123456 (this is your no.)
&SIPPassword1=*************** (don’t cut and paste! type it in exactly)
This is the stuff you need to load up your S685IP, although the some of the descriptors are not a like-for-like match.
GIGASET S685IP Telephony provider 1 – edit
Personal Provider Data
Authentication Name: email@example.com
Authentication password: *************** (password from above)
Display name: 01234123456
General Provider Data
Proxy server address: btsip.bt.com
Proxy server port: 5060
Registrar server: btsip.bt.com
Registrar server port: 5060
Registration refresh time: sec
STUN enabled: No
STUN refresh time: sec
NAT refresh time: sec
Outbound proxy mode: Always
Outbound proxy: sip.btsip.bt.net (this one is .net)
Outbound proxy port: 5060
I’ve created a video review of the Siemens Gigaset SL785/SL78h which I’ve posted on youtube. Here is a direct link to the video: http://krz.ch/498279
I was interested to read these comments. I wear hearing aids and have an Artone Bluetooth Loopset (ie a hearing aid neckloop) that I use with my Nokia mobile phone for work. Having read on the Which? website that the Siemens Gigaset SL565 has a bluetooth connection and also very good sound quality, I’m tempted to buy one to use at home with my neckloop. Has anyone any views on this (ie whether it will be compatible and what the sound quality would be like).
I’ve created a video review of the Siemens SL785/SL78h and placed it on youtube. Here is a direct link to the video: http://krz.ch/498279
Your site is “probably” the web-best! Following extermination by lightening, we followed ….? advice
and replaced with a rubbish BT cordless… Checking reviews, I miss reference to the audio quality
at the “other end”, ie as perceived by the other party. Clear audio suggests a good quality phone with good signal processing characteristics, but this may not guarantee the same at “the other end”. This will necessarily be subjective as it will depend not only on the quality of the phone under review, but also on transmission loss, audio processing in the other party´s phone etc. It would nevertheless be a useful complement to reviews to have a “subjective” assessment of the average perceived quality of audio at the other end : “fuzzy”, distorted, soft/loud, clear, hi-fi etc.
It should work if you don’t have a BT Home Hub using the guidance suggested. I have a S685IP system and a Linksys WAG300N. It works ok. There are a couple of lumps in the operation but these are down to BT. The landline side is fine, as you would expect but the VoIP calling system is somewhat variable. Nothing wrong with the S685IP I hasten to add. It’s the BT end that causes trouble. I can only manage 0.5Mb broadband speed at my location and even that depends on the level of internet traffic into the village, so at certain times of the day my VoIP phone calls are randomly cut-off due to the poor BT supply. It’s the actually worse with the BT HomeHub and the BT internet phone they supplied spent most of it’s time with the “searching for hub” message on it’s screen ….which is why I bought the Siemens S685IP system.
Where do I put all this then? Is this BT HH specific?
&SIPOutboundProxyAddress=sip.btsip.bt.net (this one could be different)
&SIPPhoneNumber1=441234123456 (this is your no.)
&SIPPassword1=*************** (don’t cut and paste! type it in exactly)
It goes in the little black box that came with the phone.
You call it up through your pc browser with…. and I’m guessing here… 192.168.1.2. Check with your own instructions. Just follow the instructions that came with your phone, probably as a pdf file on the CD.
If all the instructions seem a little mystical, I suggest you speak to someone you know who can setup routers and home networks and let them put it in for you. Don’t forget, it’s not the data I gave as an example that you enter. It’s your own data obtained in the manner mentioned in the previous posting.
My present Panasonic Triple system KX-CD210e is fine but can longer read the phone displsy easily.What phone has the biggest, clearst displayand do I need to buy a complete system or just three phones, i.i. can \\\\\\\i use the docking cradles supplied with the \panasonic, thereby saving money and any installlation problems?
Great video Ralph! What about US compatibility?
Thanks for putting the video together. Do you know if it will plug into a phone jack in the US? I have handle the power adapter but worried the phone wire connection is a different standard. Specifically, is the phone connection a two wire connection that is compatible with US standards (POTS)?
Hi Alan, I like your logic but unfortunately the handsets are not available on their own. They always come complete with cradles. There are a few phones with big displays – it really depends on your budget. I would recommend sticking to Panasonic or if you budget can stretch a bit, then Siemens. Here are a couple of nice phones:
Hi There. Is there one actually familiar with this Long range Cordless Phone http://www.longrangephones.net/new_single.html
The product seems fine even at minimum range advertised. Heck even at 50% of minimum. The investment is steep so is not as simple as trial and error. Thanks
I have now finally managed to connect the phone to a pc by buying a usb bluetooth gadget.
Now I find that the transfer software trashes the numbers as it transfers them from Outloook 2003.
Yep – it insists that you enter an area code and an international dial code (in US format) before syncing – it then trashes the beginning of all of your numbers with a random 5 digits of these codes.
What is the point of having bluetooth or transfer software if it trashes all of your numbers. I am sick sick sick of typing numbers into these stupid DECT phones. What a waste of money for the bluetooth capability.
Having bought a set of 5 BT Synergy phones, I discovered how truly awful they are. Poor battery life (but with very inconvenient instructions how to condition the batteries). Unreliable behaviour and poor range. Complicated.
So I joined ‘Which’ in order to check out what they recommend. Oh, dear, the Synergy phones are in their recommended list and stated as having good battery life. So I have ignored BT and bought some Panasonic jobs. Remind me to cancel my ‘Which’ sub.
I have a binatone speak easy combo 3610, it is not very good with range, i have a 5 bed room house, the main phone is downstairs at the main door, one in the kitchen( 10 meters away ) shows low range, another upstairs also shows low range and keeps on giving the warning through out the night, so annoying. Yet the specs say 50 m indoor range. Not true
Its now available for purchase here:
Thank you very much for taking the time to post the detailed procedure. I have followed it and in the first instance it appears to be working as in the Telephony > Connections tab under the IP1 Provider I get under the status column the REGISTERED acknowledgement. But, when I try to make a call I get a recorded voice that states that if I want to use the line for making calls I need to call BT at 0800 800 150 using another line.
I know that BT Broadband Talk is enabled as I already have a working phone connected to the BT Home Hub and it can make and receive calls.
Any idea or suggestion what my problem might be?
I have managed to get the Quicksync Software working on Windows 7, Just install it on a XP on Vista machine and copy the install directory C:\Program Files\Gigaset Quicksync to you Windows 7 machine, create short cuts and install the driver in the C:\Program Files\Gigaset Quicksync\Gigaset handset generic USB driver 32bit folder and thats it.
If you don’t have a Windows XP/Vista machine handy then install Virtual PC on you Windows 7 machine, more dertails here http://www.microsoft.com/windows/virtual-pc/download.aspx
I’m in the market for a new cordless phone set, probably 2-3 handsets. On my last model, which admittedly were a few years old, the main problem was that the phones didn’t ring, only the base unit actually rang. This meant that i was always losing the handsets as they never rang! Do the handsets generally ring now as standard or are there still soem to avoid?
My wife and I find it difficult to hear the phone in the hall ringing, with the TV on and the reception is also very weak, on our present phone so we would like to buy one with much louder ringer and reception. The problem is that with the exception of a few specific phones, in all of the sites I’ve tried, there is no indicatoin of what power to expect from a phone.
I am looking for a system that can handle door entry,( with a distincly different sound to a normal telephone ring), intercom communication between at least 8 rooms, and 12 handsets. I have been recommended the Panasonic KXT7735 Phone system. Will this system fit the above requirements?? Thanks for any info!
I had trouble too but managed it with our KX-TG8424E (same phone but with 4 handsets). On the base station you will see a button for calling the handsets so that you can find them if they get lost. Press and hold that button for 5 seconds. That puts the base station in registration mode. Good luck.
Thanks Dominic for the suggestion. I can do that and I get the bleeps, also the rapid flashes on on the repeater. However when I scroll down on the phone to base unit set up and then to Repeater, the repeater only allows an option for ‘on’ or ‘off’. I can see some reaction between the base unit and repeater but can’t get it to settle down as a steady light on the repeater.
I have recently bought an rtx repeater but I have a problem.
I have managed to register the repeater to the base and I have transfered it to the remote location.
The light is permanently on.
The problem is that the Panasonic handsets don’t communicate with the repeater! I get an indication at the screen that there is no signal although the repeater is one meter far from the handsets and the repeater’s light is permanently on.
Please inform me what to do.
If the product is broken please inform me to send it back for a check.
Hello you phone geeks! I live in Hong Kong and all the houses here are built with solid walls and our experience with our current cordless panasonic is that reception is very bad if the handset is used in another room which doesn’t have the base station. Our current phone is a 5.8GHtz which I thought was quite good? Our house is a 3 storey house. We now need a new cordless phone system with 4 handsets and we have 4 telephone ports (1 for each). However, I have some questions:
1. Does plugging each handset into a telephone port increase the reception/range? Or does it not make a difference?
2. Does each additional handset need to be plugged into an electrical socket or are they battery powered?
3. I assume all these phones have an intercom system where we can intercom a particular phone in the house? There’s little mention of the intercom system in the reviews.
Any tips of advice much appreciated!
hi,i work with in one mile of my home,and i spend most of my time at my work, i want to recieve my landline calls over here as i hav a landline at my home,is it possible to increase my landline range upto 1 mile? and so that i would be able to recieve calls over here,i also want to know that how much it is gona cost me? i want the cheapest possible way,means……………………………………………..
MrS, no luck after trying all the tricks that I can think of. I can get it to work for a few hours but then I get the recorded message again and need to reset both the Gigaset base station and the BT ADSL modem/router. This is very frustrating an unreliable as people that call the number get a calling tone but the phone does not even ring. By the way, if I use the BT phone that came with the hub it works a lot better but not even close to a 100%.
I have contacted Siemens Technical Support and received the following the message that which did not do much for me.
Thank you for your e-mail. We are glad to be of assistance.
Regarding your query we would like to inform you that the Gigaset S685 IP should have no problem working with any VOIP operator who provides all the information necesary in order to register the phone with the VOIP account. If there is any information missing from the configuration page of the phone please contact your VOIP operator to have it released. If all the data is there and the phone is not working properly you might also consider setting up some port forwarding rules or putting the phone in DMZ mode (exposed host) in order to ensure that the data arrives correctly at the destination. Please note that in order to be able to set up the port forwarding rules in your router for the phone the IP address isued for the phone needs to be static (ensure that the phone gets always the same IP address). The default ports used by our phone for communications are 5060 for SIP and from 5004 to 5020 for RTP.
For any query or consultation, please do not hesitate to contact us on the number indicated below or via e-mail from the web page below.
We hope to have answered your query and to have been helpful with the information above.
Have a great day and thank you for choosing Gigaset products.
With kind regards,
Technical Support for Siemens Gigaset Products
I am trying to register a RTX 4002 repeater to my Panasonic KX-TG8220E phone system, but the rapid flashing light does not stop. I have tried it both after pressing the “page/register” button, and without and get the same result. Any suggestions please?
I have to confess that I have lost the original instruction manual and can’t find the full version on the www so would be grateful for any suggestions.
I need your help?
Looking for a duo set (one upstairs & the other for downstairs)with the downstairs one corded if possible(to stop loosing it) and It needs good sound as I’m a bit hard of hearing sometimes, also would like SIM facility, have.good range and answer phone facility
THIS IS WRONG INFORMATION!
To Pair the Sennheiser VMX100 headset with your mobile phone; As you open the mic you also need to push down on the bottom button on the side of the earpiece and hold this down (at the same time as opening the mic) until the light flashes red and blue alternating.
I was looking for an intelligent review on this phone and instead got this. The reviewer sounds white, male and middle aged, stale, cliched and oh so passe. If you were trying to make me buy this phone you have failed abysmally. Give up the reviewing job you patronising fool.
Vicki’s entry of 13 Nov 2009 has just arrived in my email inbox. Bit late, Which! The admin end is still suspect: they took three weeks to tell me they could not collect my monthly D/D then I was away for a week and they chopped me.
Good luck, Vicki – hope someone came up with a good answer.
Read This Link » The top five things you should know before buying a new cord
[...] The top five things you should know before buying a new cord [...]
Got my Great looking new SL785, but when I sync it leaves some contacts off the phone. They show up in the list when I go to filter mode. Even shows the numbers it says will transfer over, then NOTHING on the phone. Can anyone help me with this? It is looking like it is the contacts with multiple numbers, but id picked the top three, which I’m good with in the filter, but still not copying them. I’m using the newest version 4.2 and new firmware update. Also, anyone know how to sort phonebook by first name??? Thanks in advance. Bull
I bought the Gigaset S79H with USB connector in the expectation to copy the addressbook directly to the phone.
The problem is, that I’m a Linux User and there is no Linux support for QuickSync .
Why they couldn’t implement a simple usb-filesystem on the phone, which could be mounted to Linux, Mac or windows (every USB Memorystick work in this way)!
Is there a plan to support a Linux version ?
Mobile Phone Laws - Driving, Hospitals, Aircraft, Gambling... | Dial-a-Phone
[...] Mobile Phones on the Road. How many car accidents do you think have been caused because someone was talking on the phone while trying to drive? The majority of the world’s lawmakers seem to think that itâ€™s quite a few because [...]
Best phone that I know which does that is the Siemens Gigaset SL785. You can set both the ringer off and switch on call screening on the voicemail. So someone calls you, the phone will just flash so you can see someone is calling and when they leave a message, you can hear it. Hope that helps. Heres a link to the phone:
Can you please recommend a phone for me? I need at least two handsets, if one can be corded so as not to get lost that would be great. The range would need to be good. I would like to have a decent number of rings permissable before the answerphone kicks in, to give us a chance to get to the handset. I like the idea on using bluetooth/sim card to transfer numbers, but not essential. Looks are important (aren’t they always) – the best design I have seen is the Siemens Gigaset 590, in white. Finally, I would like to be able to call and talk between handsets, if poss. That’s all!
I need a triple cordless phone with .1 – Loud and clear sound .2 -When I lift the phone and find is
for a person in another room I want to tell them to lift their phone and tke the call while I hang up.
I do not want to press any buttons or enter a code which I will have forgotten.
Can you suggest a suitable make please.
Thank you Darren!!! I was getting frustrated on it! HA worked like a charm the first time after reading your block of instruction.
Just to add in, as soon as your phone and BT is paired the red and blue witll then change to just a flashing blue. Thats to confirm youre paired!
I am hard of hearing but do not yet want to purchase phones ‘for the deaf’. Does anyone know which ordinary dect phones have the loudest and clearest sound for hearing callers, and for hearing the phone ringing? Two shop assistants told me Panasonic, but I find the one I got on trial isn’t really very good for me. Many thanks.
I’m new to VOIP and was recommended this system and bought SIEMENS GIGASET S685 IP ECO DECT PHONE S685IP as best reviewed – but now I’m a bit stuck. Will it work with our Macs?
BT have installed broadband line for VOIP today and I need to get started. What do I do first? Do I plug this into the BT socket or should there be a hub or router? They haven’t installed one.
Sounds like you have a bit of a learning curve with this one. Did your plone come with a “black box” with a button on the front? You need this bit for it to work as you have indicated. If this is the case, the phone line plugs into the BT HomeHub2 unit. The “black box” connects to the BT HomeHub2 via a ethernet network cable, one end to the black box and the onther end into one of the four net sockets at the rear of the BT HomeHub2. You can now “talk” to the black box with any computer that has a internet browser, say.. Firefox or the like. Siemens black box would only work properly at one time with Windows Internet Explorer but later updates seem to work ok with Firefox. If you use any other browser…. it’s a suck-it-and-see job. Once you establish a link between your browser and the black box, follow the instructions from an earlier post above and load in the info. Please note, the phone number you enter is your NEW internet number…. not the landline number. It WILL work with the landline number but it’s a bit slow and the landline crackles a lot, so you have to keep resetting the BT HomeHub2. Sadly, by all accounts the BT bit of the system is not very happy with the Siemens VOIP… or anyone elses, for that matter, so the system you set up will drop-out on occasions and you will have to redial. Ohh… one other thing… once you have the system set up, RoboWoman will keep telling you the line can only be used for emergencies. She’s joking, of course but you need to switch the BT HomeHub2 off for an hour or so, then switch it on again and hey presto… it should work. No guarantees given with the above info. Geting it to work with BT is a bit of trial and error.
I managed to load the content of the phone book to my linux computer using obexftp and the script shown below. Up to now I did not try to write the phonebook back, but presumably it works in a similar way (replace -g by -p).
echo ‘ATZ’ > /dev/ttyACM0
echo ‘AT^SQWE=3′ > /dev/ttyACM0
obexftp -t /dev/ttyACM0 -H -S -g “/telecom/pb.vcf”
echo “+++” > /dev/ttyACM0
echo “ATZ” > /dev/ttyACM0
I live in an old three storey house with lots of rooms, most of which have individual telephone sockets. If I install 2 different cordless telephone packages ( not necessarily the same make and model ) each with their own base unit and say 3 x extension phones with plug in chargers ( therefore 8 x handsets in total ) will they all still work ?
i am thinking of renewing my phone system as the present phones interfere with my internet connection, everytime someone rings me the signal from the phone cuts my internet connection off which then takes me between 10 and 30 min to reconnect is there a product on the market that will prevent this as i am in a broadband area i have taken it up first with my provider who said that there phones out there which will do as i wish but i cannot find them yet can you help many thanks
Finally got the broadband talk to activate on my home hub. The secret appeared to be to hit the “configure” button RIGHT after the hub rebooted. I mean RIGHT after. So the phone light on my hub is now lit and I can make calls from my BT hub phone.
I followed Chris’ instructions for configuring the gigaset, and managed to get it to register. The problem that I’m having now is the female voice telling me i can only make emergency calls if I try to use a gigaset handset to dial out over VOIP. I have restarted the gigset hub – no difference. I have restarted the BT hub – no difference.
Chris – were you serious about turning off the BT Hub for a whole hour??? If so then should the gigaset hub be switched on or off during this time?
Anyone got any other ideas?
The problem is due to the way BT have setup their equipment, no doubt intentional to stop people from using other VOIP systems of broadband voice.
It’s possible to get around it by entering the IP number of the outgoing proxy server instead of it’s name.
To do this connect to the Siemens S685IP hub using your browser, then goto:
And edit the BT Broadband Talk settings. Then click on the “Show Advanced Settings” button and scroll down to “outgoing proxy server”. In this box enter one of the following numbers in place of “sip.btsip.bt.net”:
For example instead of sip.btsip.bt.net you might enter 188.8.131.52
Now be warned that the BT service is flakey and it might take a while to register properly. After it registers robowoman might still kick in from time to time, and the calls might still drop out from time to time.
Just to answer my own question as the transfer call bit is a little complicated.
An easy alternative way to make calls with the Plantronics C65 is to dial the number with another phone, rather than the DECT base station. Press the answer/connect button on the C65 once the number is dialled and the headset is connected to the dialled call, which is usually ringing, and the extension phone can be put back on the hook.
MAKE SURE THAT THE PRIVACY IS NOT ENABLED otherwise you will spend ages trying to get the head set to work, without success believe me!!
I’ve bought the C475 IP and am trying to configure BT BBT through my HomeHub 2. I believe I’ve followed all the instructions here to the letter but am still getting the BT recorded message.
I have BBT working fine on the BT provided hub phone, but wanted to access both my fixed line (working fine on the C475 IP handsets) and the VOIP line from all handsets in the house.
What is interesting, is that in the 475 web interface, when I click “Set” on the BT Broadband settings I input, initially when I see the Telephony Connections screen return, it returns status “Registration Failed” then if I refresh the scree, I get status returned as “Registered” but still the BT female voice telling me that I can’t use the line for voice calls.
I’m just about at the point of giving up and feel like I’ve bought nothing more than a DECT phone with the ability to upload my address book via VCards.
Help and encouragement to persevere appreciated
o This is a wonderful opinion. The things mentioned are unanimous and needs to be appreciated by everyone.
I am using the Gigaset SL 400.
I am on Mac running Mac OS 10.6.6 and QuickSync 1.3.0
I am facing many issues syncing this phone even if the first time it worked well. Could you help me with the international code and the area code.
Thanks in advance,
Still no joy getting BT BBT to work with my C475 IP handset, but one of the handsets has failed this week, completely refuses to charge (yes I’ve replaced the batteries) so is being returned. Personally, not impressed with these handsets, really fail to live up to expectations for me.
Amazon order ID 204-2290669-5146711 Panasonic KX-TG8063EB
I received this yesterday from Amazon, sourced from yourselves. One of the 3 handsets appears faulty and displays the message “Base no power”, which means the handset is allegedly too far from the base unit. It continues to show this message even when it’s right next to the base unit. The other 2 handsets are fine. I rang Amazon and they said I could (A) return the whole package to them or (B) receive a discount. In the case of (A) I would be without a phone until the replacement came and you, Amazon and I would have a lot of hassle. In the case of (B) Amazon’s discount would leave me out of pocket, as a new “additional handset” would cost me about £17 more than Amazon’s discount.
Could I not return the faulty handset direct to you in exchange for a replacement and save us all a lot of bother?
Regards, Terence Nunn.
Could I not send the faulty handset to you in exchange for a new handset?
Terence Nunn » I am sorry to hear about the problem you have been experiencing with one of the handsets you received from us.
Please be advised that the message ‘Base no power’ appears when the handset is not receiving any signal from the base. You will need to manually register this handset to your phone’s base station, which can be done by following the instructions provided below:
1. On the handset you are trying to register, go into the main menu and scroll down to ‘Initial setup’ and press OK.
2. Scroll down to ‘Register’ and select this option followed by ‘Register H/Set’.
3. Within 60 sec. press and hold the registration/paging key on the base station (the main unit plugged into your telephone line).
4. “Base PIN” should appear on the handset, and you will need to enter this (the default is 0000) and press OK.
5. If the handset has been registered successfully, the flashing icon should stop flashing.
Should this fail to resolve the problem, please let us know and we will arrange for return and replacement of your handset.
Really it is very annoying to see the missed calls when you are busy in work and you leave that work Only to be hit with the most irritating of all scenarios. Apparently. Or – even worse – you’ve been dragged away from whatever you’re doing in order to listen to a pointless automated message, or even a silent call. But this hand set would surely stop all these things and you wont get disturbed from your daily works .Well, it certainly has the functionality. A nice handset design with clearly visible LCD screen and easy to follow menu means that configuring the handset up is pretty straightforward – if a little time consuming. You’ve got all the normal functions you’d expect – 30 minutes of message recording, hands free, contact records and the ability to copy contacts between handsets.