Please complete the below form. All customer service queries must go through this system. This ensure that we prioritise your issue and a specially trained member of staff can resolve your query.

Typically we respond within a couple of hours but please allow up to 48 hours for a response.

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Please click here for all returns.

Name *

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Query *

Please select I have a sales question I wish to change the delivery address I wish to change or cancel my order I have not received my item I require technical help I wish to make a complaint I have a payment/invoice query Escalate a returns notification Other enquiry - not on this list

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change cancel

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Your order number

Aproximate date of purchase

Your comments

Your order number

Aproximate date of purchase

Name of product

Your comments/details of issue

Name of product

Your comments/details of issue

Your order number

Have you contacted us about this issue before

no yes

Your comments

Please select

My payment did not go through I have been charged too much I require a duplicate invoice Other

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Your order number if applicable

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Unwanted Faulty Short delivery Incorrect item received

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Fax: 0141 404 2565