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TrueCall Call Screening And Blocking Device

This item has been discontinued.
Customer Rating
this item has been discontinued
Colours available:
Light Grey
RRP Price: Our Price: [ex vat]:
Product Code:
£129.99 £83.33
Customer rating: 4.5/5 out of 7 reviews.

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Product Description

TrueCall is a device that plugs into your landline telephone and intercepts nuisance calls and calls from telemarketing agencies.

The device remembers two lists of numbers: one list of approved callers, such as friends and families, and one of nuisance or telemarketing callers, which can be added as calls are received.

If the TrueCall device doesn’t recognise the number from either list, it will ask the caller to give their name before letting the homeowner know that there is an incoming call. The device will then tell the homeowner the caller’s name, and the homeowner can decide whether to take the call, have the caller leave a full message, or have TrueCall notify the caller that the homeowner does not wish to speak with them.

The device can also cut off a call with a ‘polite’ recorded message at any time. This service has been designed for use with particularly pushy salespeople, who can be difficult to say 'no' to. The number is then added to the call-barring list.

The lists can hold up to 500 contact details, and they can be edited if names are mistakenly added to the wrong lists.

The product works best with users who have the caller ID service on their phone. It may require payment from other companies. Without the service, the TrueCall device won’t be able to add numbers to either the welcome or unwelcome caller lists. It will still be able to end unwanted calls with a polite message, and it will request information from all callers before the call is put through to the user.

Key Features:

  • Easy To Set Up
  • Record Malicious Calls
  • Unsolicited calls
  • Unwanted sales calls
  • Phone spam
  • Robocalls - block cold calls
  • Works alongside the Telephone Preference Service (TPS)
  • Block unwanted calls
  • Stop silent calls
  • Internet Control Panel
  • Personalised Greetings and Announcements
  • Code Access
  • Integrated Answering Machine
  • Works on standard BT lines, cable lines and broadband lines

this item has been discontinued

Product Guide

Download the TrueCall Device User Guide(0.46 MB)

7 trueCall Call Screening and Blocking Device reviews

Average Customer Review: 4.5/5
Value for money
Sound quality
Ease of set up/use


205 of 229 people found the following review helpful
17 Jul 2009
trueCall phone call screening and blocking device Rod 4/5 roll over for details

Good points It works!
Allows you to block calls from specific numbers and all numbers starting with 08 or 09, and calls where the caller withholds their number. This covers the majority of marketing calls (my reason for buying it).
All calls can be screened and/or sent to the built-in answering machine.
Can record phone calls with additional (optional) hardware and software. I haven't used this but the manual suggests it requires a newer Windows O.S. or emulation to use with a computer.

Bad points Looks plasticky.
The Internet maintenance interface is a subscription service after the first year. All of the settings can also be accessed using the phone handset but that's fiddly.

Other thoughts

Really needs caller ID enabled to get the best out of it. BT can supply that information for free to BT users.

Only works on a single phone socket but that's fine for those with a DECT setup using a single base station.

Wants you to switch off/disconnect any other answering machine you're using.

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205 of 223 people found the following review helpful
13 Nov 2009
trueCall dose just what it says blocks and stops those unwanted calls wizard 5/5 roll over for details

Good points easy to set up and easy to use ,due to easy to follow instruction book, it is well designed and looks at home next to the phone . a real good quality item with clear sound
it sure dose stop those unwanted calls , try it you will not regret it I am sure

Bad points None at all

Other thoughts

I thought it would be a real pain to set up but I was wrong it is simple, and has a real good book explaining all .
to be honest it works better than I thought and stops those recorded and unwanted sales calls in there tracks . As for ligo what a great place to purchase from they made my purchase as smooth as silk , a real pleasure to deal with thank you.

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Customers who bought this item also bought:

Siemens Gigaset SL565 Bluetooth® Cordless Phone

trueCall Call Recorder 140 Hours Card

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