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Customer returns form

Please complete the below form. All returns queries must go through this system. This ensures that we prioritise your issue and a specially trained member of staff can resolve your query.

Please allow 48-72 hours for a considered response from our technical department.

Fields denoted with a * are compulsory.

Our policy for unwanted goods - please click here

Our policy for faulty goods - please click here

Name*:
Email*:
Tel number*:
Order number:
Please select*:
Select brand*:
Brand name*:
Select series*:
Select series*:
Select series*:
Product name*:
Approximate date of purchase:
Remedial actions taken*:
Followed instructions in manual
Contacted manufacturer helpline
None of the above
Fault description*:
I have read and understand the terms & conditions*:
Select reason for return*:
Select brand*:
Brand name*:
Select series*:
Select series*:
Select series*:
Product name*:
Approximate date of purchase:
Has the item been used*:
yes no
Comments*:
I have read and understand the terms & conditions*:
Reason for return*:
Has the item been used*:
yes no
Comments*:
Comments*:
I have read and understand the terms & conditions*:



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