Although not a receptionist or more to the point switchboard operator, my role involves lengthy telephone conversations. At times requiring the necessity to scroll around the screens of my desk top PC, or find paperwork on my desk or in the filing cabinet.

When the situation requires me to do other tasks then by keeping my lead hand free to perform these tasks I hold the handset in my weaker hand. Sometimes trapping the handset under the chin but this can be annoying especially when the microphone has been smothered.

To further compound the problems with holding the handset in my left hand is that I suffer from tennis elbow and after 10 minutes the pain is unacceptable causing at times, the handset to be dropped.

To combat all of these shortcomings I elected for a Plantronics cable solution more than one year ago. This proved fantastic but as technology moved forward with the increasing employment of wireless technology I decided to upgrade myself and what a smart move.

Fantastic, as now I have a small lightweight earpiece as apposed to the heavier headset. I can move freely around my office indeed into the adjacent annex and am still able to answer the telephone remotely thanks to the clever handset lifter.

The freedom offered by the CS60 Wireless Headset and the accompanying HL10 Handset Lifter means I can always stay in touch. I never miss a call 'knowingly' as now, if I can hear my phone I can answer it, thus defeating the limitations of the telephone receiver with only a few rings before cutting off. I can move more freely around without a fixed cable restriction and the pain in my left elbow, well, that has almost ceased with this new minimised daily aggravation.

Well done Plantronics, an excellent product with great reception, in service clarity and ease of use.

If you want to discuss it first hand please drop me an email.

Does what is says on the tin! Worked straight out of box. Good clarity, good adjustment controls. Difficult to find a comfortable earloop out of the selection. Headset is the most comfortable. would recommend. Excellent service from Ligo.