liGo NEWS

VoIP: Inching Closer to the Hereafter

VoIP has definitely made a great headway and discernible departure from its roots way back in the late 1990s, turning into one of the most exceedingly essential components of the unified communications (UC) market today.

However, despite glowing reviews, contrary positions regarding the usefulness and benefits of using cordless phones with integrated VoIP—or particularly, VoIP DECT phones—abound. Some technology experts have, thus, asked after and discussed the system in terms of its bandwidth, latency, security and, most particularly, reliability, among a number of things.

Cisco and Avaya are among the top two names in the field opening its arms to VoIP as well as to the notion of enterprise IP telephony. Before running headlong into embracing the system, there are hence more than a considerable number of concerns that need to be brought out into the open and examined from every possible angle.

One of these involves questions of system security. How can businesses feel secure enough in their choice of communication platforms—whether this includes cordless phones with VoIP or corded units—if the IP telephony environment hardly inspires confidence in such matters in the first place? Ensuring that one’s VoIP system is ready for any and all possible integration set-ups that future technologies bring along will make it easy for any system user to scale said communication tool with changing market dynamics. This is readily possible if system owners pay a great deal of attention to integrated management as well as testing solutions. These will not only serve to point out the commendable utility of IP telephony devices on a one-off basis. In addition, the system will also make it possible for users to keep a firm finger on the pulse on how the system is doing on a large scale so as to maximize performance as well as ongoing operations.

Integrated management as well as testing is able to provide end-user operation, integrity and functionality in a distributed environment that’s infinitely smoother across all phases of a VoIP IP telephone system—right from conception to deployment and straight to optimization. One factor essential to ensure that a successful IP telephony deployment takes is identifying the pickles out of the said system. This entails a decidedly thorough diagnosing of the problems as well as weaknesses—possible and inherent—of VoIP.

Troubles and woes springing from the choice of cordless phones, PBX systems as well as set-ups combining cordless phones and PBX systems—all those have to be anticipated after all. When it comes to one’s communication system, it’s never a matter of merrily traipsing along, trusting in the system and hoping for the best. One always has to keep an eye on each and every single possibility, particularly on those that potentially forecast disastrous outcomes. It always pays to be ready for circumstances that are less than ideal. So when they do happen, one will be in a position to counter any number of misfortunes and deal with the situation effectively.

Hence, one can expect a complex and exceedingly thorough process. Management solution, in this case, must automatically set out to identify all components in the network related to IP telephony. This bears great similarity with the Google model of crawling the Web. However, in this particular case, the model is applied to maintaining server and application health.