To return a non faulty item:

Step 1

Please ensure that the item is unused, in its original condition and within 7 calendar days of purchase.

Please note that no refund/replacement can be issued if the item has been used in any way. The item should be returned in the same condition which it was delivered including all accessories and wrappings/seals intact.

Step 2

If the item is as stated above (in pristine condition), then kindly email us at returns@ligo-electronics.co.uk with a brief description of why you would like to return the item and confirm that the item is in the condition described above.

This email should contain the full name of the person who placed the original order along with the address. You will then receive an email confirming receipt of your email and instructions on where to send the unwanted item.

Important Information

•  In all instances you will be responsible for all the delivery charges
•  If the error is on our part – e.g. wrong item dispatched, we will be responsible for delivery charges
•  Items must be returned back in pristine condition

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